Privacy Policy
Simplynu Cleaning Services
This Privacy Policy explains how Simplynu collects, uses, and protects your information when you use our website, Admin Portal, Client App, and Team App. By using our Services, you consent to the practices described below.
1. Information We Collect
1.1 Personal Information
- Name
- Email address
- Phone number
- Address
- Login credentials
- Profile details
1.2 Team Member Data
- Clock-in, break, and clock-out times
- Job progress updates
- Notes, images, and documents uploaded
- GPS/location (only when job tracking is enabled)
1.3 Client Data
- Job details
- Invoices
- Quotations
- Uploaded documents
- Communication details
1.4 Technical Information
- Device information
- IP address
- App usage analytics
- Crash logs
2. How We Use Your Information
We use collected data to:
- Create and manage jobs
- Provide real-time job updates
- Facilitate communication between admin, team, and clients
- Send invoices and quotations
- Improve user experience
- Ensure security and prevent fraud
3. Sharing Your Information
We may share information with:
3.1 Team Members
- Job details
- Documents and instructions
- Client location (if needed for service)
3.2 Clients
- Reports and documents
- Status updates generated by team
- Quotations and invoices
3.3 Service Providers
Third-party tools that support:
- Hosting
- Analytics
- Email or notification delivery
We do not sell your personal data to third parties.
4. Location Data
Team apps may use location data for job tracking. Location is used only during active job sessions (clocked-in mode). Users can disable location, but some features may not function correctly.
5. Document Storage
Documents uploaded by admin, team, or clients are stored securely. We do not view or use your documents except to deliver Services.
6. Data Security
We use technical safeguards to protect your information. However, no system is 100% secure. Users are responsible for protecting their login details.
7. Data Retention
We retain data for as long as necessary to:
- Provide Services
- Meet legal obligations
- Resolve disputes
Users may request account deletion, subject to admin or legal requirements.
8. Your Rights
Depending on your region, you may have the right to:
- Access your data
- Update or correct information
- Request deletion
- Withdraw consent
- Restrict certain data uses
Contact us to make a request.
9. Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website/app.
11. Contact Information
If you have privacy questions or data requests, please contact us:
Email: info@simplynultd.com